A. When making requests on the telephone, it is very important to use modals to show politeness Try to make a list of as many modals as you can think of below.
Example: Could you please have him call me back?
B. Look at the following statements that contain modals. Identify the modals in each statement.
Could I please speak with someone about the TOEFL class?
… if you would leave your name…
I can’t come to the phone right now…
C. Answer the following questions
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