Review the terms and expressions/phrases and their meanings. Then do the exercise that follows.
| Term & Expression/ Phrase | Meaning |
| to be in | to be there |
| to be of assistance | helpful |
| to be out | to not be there |
| to get in | to arrive |
| to leave for the day | to go home and not return |
| on the other line | talking to someone else |
| to put through | to send a call to a person/department |
| to reach | to contact |
| so long | goodbye |
| to step out | to leave for a moment |
| tied up | busy |