What is English Online? 
It’s a California-based, American company that offers Online English and TOEFL® Courses to students all over the world.
What kind of courses does English Online?
 Self-learning : 120 TOEFL® lessons that include how-to strategy lectures, dialogues, practice questions, and over 100 hours of video explanations on how to perform well on the TOEFL iBT® exam. Live Group Lessons: 45-minute live lessons that focus on specific skills and strategies in real time followed up by tutor feedback and progress reports. Executive Live Sessions or One on One: These lessons can be customized to fit your academic and professional goals.
How long is the course? 
Although our course lengths may vary depending on the specific goals of our students, a typical English language course consists of 12, 45-minute lessons spread out over a period of several weeks. For TOEFL® preparation courses, there are many options and packages available.
What makes E-lingo different? 
English Online has partnered with Language Systems, a successful English school with over 30 years of experience teaching ESL and test preparation to international students. English Online uses proprietary content and lessons designed by teachers and based on years of experience developing courses in response to student needs. In addition to quality courses, English Online is also convenient and affordable.
Who are English Online teachers?
English Online teachers are native speakers of American English. All are university graduates and have experience teaching non-native speakers.
How do I know who will be teaching the course? 
English Online provides a picture and bio of each teacher on its staff. The bio includes the teacher’s educational and professional background.
What kind of equipment and Internet connection do I need? 
high-speed Internet, a headset with microphone, a camera to participate in a live class, a web browser (we recommend using Google Chrome and/or Mozilla Firefox for best performance), Flash player version 11+ recommended. You can use your computer or mobile device as the site is completely mobile friendly. For more details please check this link
Can someone help me if I have technical issues? 
If a technical issue cannot be resolved by the teacher in class, an English Online professional will contact the student to assess the situation and fix any remaining technical issues.
Can I review my wrong answers? 
Yes. English Online teachers welcome all questions and requests for feedback! If a student thinks of a question about the lesson after the class has ended, he or she can e-mail the instructor.
Do you give grades or give feedback? 
English Online gives a progress report that comprehensively assesses the skills covered in class. Teachers will first rate the student progress in each area, such as fluency, pronunciation, or grammar, and then write additional comments with tips and feedback for the student. Progress reports are given on a regular basis, usually at the end of the first week of classes.
Are there practice tests? 
There is a practice TOEFL® test available for students upon request.
Can I talk to other students? English Online online classes are communicative and student-centered. Students are encouraged to talk to other students in the class about the class material or content.
Do I receive a certificate when I complete the course? 
Yes, a certificate of achievement is provided upon completion of the course.
How can I pay for the course? Students may pay by credit card using a Visa, MasterCard or American Express on our registration page (link to registration page) via PayPal platform.
What if I don’t have a PayPal account? 
You don’t need a PayPal account to pay.
How do I access my course after paying? 
After you register and submit your payment, you will receive an email with a link and instructions on how to access the course.
When can I begin my course? As soon as you register and pay, you can access the self-study course. Live classes will be scheduled as soon as the student is ready and has been matched with an English Online teacher.
What if I miss a live (group) class? 
Don’t worry! You will receive a recording of the class to review what was missed. Please refer to our cancellation and refund policy for more information.
Can I do a free demo to see what a TOEFL® practice looks like? 
Yes! The first 20-minute demo class is free.
How long will it take to get my desired TOEFL score?
Please refer to: this link
What happens if my internet connection or my computer crashes when I take a course? English Online online courses are powered by the Braincert platform.  When you’ve resolved your internet connection issues, you can rejoin the class (if it is still in session) by logging back into your account and then selecting the correct option from the Live Classes menu. For other common technical problems, please click on this link
Can I download the material to my computer so that I can work with it “offline”? 
While a portion of our proprietary material can be downloaded, the majority of the material used in class is not downloadable.
How similar is your course to the real test? 
English Online has designed its material so that the content will be similar to the test in terms of the level of difficulty and the question types covered on the real TOEFL iBT®. English Online content for its TOEFL® material was developed by a team of experienced TOEFL® teachers with extensive knowledge on the strategies and skills required for the test. 
I took the TOEFL® course on English Online but didn’t pass the real TOEFL® test, can I re-take this course? 
You are welcome to purchase the course a second time. However, you should examine the parts of the TOEFL® test that lowered your score and focus more on those sections when taking the course again.
I took the TOEFL® course on English Online but didn’t pass the real TOEFL® test, can I get a refund? 
There are no refunds on English OnlineTOEFL® courses. Because the requirements for TOEFL® tests scores differ at various institutions, there is no official passing score on the TOEFL iBT®. There are several factors to consider when achieving a high score on the TOEFL® test. Many of these factors cannot be controlled by an English Online teacher and depend mostly on the motivation and diligence of the student. English Online teachers are here to supply you with the tools and guidance needed to do well on the TOEFL® test. However, it is up to you to apply those tools in your daily study habits.
Can I see my progress in the course? 
Yes, you may view your progress on the dashboard in your account. In addition, you will receive progress reports from your instructor.
I forgot my password, what do I do? 
You can reset your password on the main login screen of the course.
Is English Online enough to study for the TOEFL®?
 Our course covers all the components of the test. However, we recommend using additional material for the best TOEFL® preparation.
What kind of result can I expect after one month of using English Online TOEFL® course? After one month of studies in our TOEFL iBT® Preparation program, students can expect newfound familiarity with the structure of the exam and will be less likely to experience severe test anxiety as long as they remember and use the strategies taught in our program.  Less test anxiety equates to a higher overall TOEFL® score.
How many integrated and independent speaking and writing practice tests do you have to help me improve? 
Our Self-Study TOEFL® Program contains material from 5 complete TOEFL® practice tests.  In addition, our strategy lectures for the Speaking and Writing sections of the tests contain numerous examples of both integrated and independent questions.  In our Live Tutor Sessions, our instructors use material from additional practice tests to reinforce the lessons in the self-study program.  Overall, our entire course utilizes material from at least 12 TOEFL® practice exams.
How do I cancel my course? You can cancel your program at any time, however, certain conditions apply.  Please refer to our cancellation and refund policy for more information. 
How does the refund policy work? 
Please refer to our cancellation and refund policy for more information. 
Don’t see your question in this list?
Email us at [email protected]  and we would be happy to help
I registered and paid, but I can’t find the course anywhere? 
The most likely reason for this may be that you have created more than one account on the English Online website.  If you have created more than one account, be sure to log into the one in which you have provided payment for the desired course you want to take.
What happens if I don’t receive the email from English Online?
Please add [email protected] to your contact list to make sure you receive our emails